Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unused yarn in its original packaging within 45 days of delivery.
1
Initiate Return
Visit our online return portal and enter your order number and zip code to generate a return request.
2
Pack Your Items
Place the unused yarn and a copy of your packing slip into a secure shipping box.
3
Apply Label
Print and attach the prepaid shipping label provided via email to the outside of your package.
4
Receive Refund
Once received and inspected, your refund will be processed back to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing